Contact Us
Thank you for choosing Eloras, where every design speaks your story.
Whether you need to initiate a return, request a refund, or have a question about your order, we are here to support you, every step of the way.
Please follow the simple steps below to help us resolve your request as efficiently as possible:
📧 Contact Us via Email
Reach out to us at elorasbrand@gmail.com and include the following details:
- Order Information: Please provide your order number and the email address used at checkout.
- Issue Description: Clearly explain the issue you’re facing or the question you have about your purchase.
- Photos (if applicable): If there’s a defect or product concern, attach a few clear images to help us better understand and address the situation.
- Review Before Sending: Double-check that all information is complete and accurate.
Once we receive your email, our customer service team will review your message and respond within 1–2 business days.
We’re committed to ensuring that every Eloras experience is a premium one. For any additional inquiries, feedback, or just to say hello, don’t hesitate to contact us. We’re always happy to connect with our community.
More than just a design. Eloras — where every piece has purpose.
support@eloras.co