Refund policy

Returns & Refunds

At Eloras, we want you to absolutely love your gear. If you’re not satisfied, we’ll make it right.

We offer refunds for:

• Items that were sent incorrectly
• Damaged or defective products

The Fine Print:

• Refund requests must be made within 30 days of the purchase date
• To request a refund, please contact us at support@eloras.co with your order number and a brief description of the issue

Because our products are made-to-order, we cannot offer refunds or exchanges for incorrect size selection. Please double-check our Size Chart on each product page before finalizing your purchase.

For the best long-term results and to keep your prints looking fresh, please follow the washing and care instructions provided with your purchase.

This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to support@eloras.co.